Privacy Policy

Welcome to Diamond Vow  Company. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://diamondvow.com/, purchase our products, or interact with us.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or register on our site, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party providers)

b) Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Improve our website and customer service

  • Prevent fraud and secure our platform

  • Send promotional emails (only with your consent)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

You can control cookie settings through your browser.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Trusted service providers (e.g., payment processors, shipping companies)

  • Analytics and marketing platforms

  • Law enforcement if required by law or to protect our rights

5. Security of Your Information

We implement appropriate security measures to protect your data, including SSL encryption and secure payment gateways. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications

California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect

  • The right to request deletion of your personal data

  • The right to opt out of the sale of personal data (we do not sell your data)

To exercise these rights, please email us at: [your privacy email]

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the "Last Updated" date.

10. Contact Us

If you have any questions or concerns regarding this privacy policy, feel free to contact us at hello@diamondvow.com.

If you ask us to stop processing your personal information in a certain way or erase your personal information, and this type of processing or information is needed to facilitate your use of the Website or is required to enable us to provide you with a service (such as to manage your online account), you may not be able to use the Website or the service as you did before.

This does not include your right to object to direct marketing which can be exercised at any time without restriction. Please allow at least 10 working days for your request to be actioned.